Privacy Policy

Last updated: April 7, 2026

This Privacy Policy explains how Shock Experts LLP collects, uses, and protects information when you use the LLL public website, documentation, download flows, contact forms, and related product evaluation channels. LLL is an AI-oriented programming language and tooling project, including public content and editor integrations such as the VS Code extension.

1. Information we collect

Information you provide directly

• contact details such as your name, email address, company name, and message contents
• job application materials, CVs, portfolio links, or LinkedIn profiles
• feedback, bug reports, feature requests, and research or collaboration inquiries
• any information you voluntarily include in emails, form submissions, or issue reports

Information collected automatically

• basic server logs such as IP address, request path, timestamps, user agent, and referrer
• website interaction data needed to deliver pages, protect the service, and diagnose issues
• technical details related to plugin downloads, documentation access, and form submissions

Tooling and product evaluation data

• if you contact us about pilots or early access, we may store project descriptions, use cases, and evaluation notes
• if you share code snippets, prompts, or examples with us for support, we use them only to respond to your request and improve the product

2. How we use information

• to respond to inquiries, support requests, partnership discussions, and hiring conversations
• to operate, secure, and improve the website, documentation, and public-facing tooling
• to review candidate applications and communicate about roles
• to investigate misuse, prevent abuse, and protect the integrity of our services
• to understand adoption, product needs, and common reliability or workflow questions
• to comply with legal, tax, accounting, or regulatory obligations

3. Legal bases for processing

Where applicable under UK GDPR or EU GDPR, we process personal data on the basis of contract, legitimate interests, consent, and legal obligation depending on the context.

• Contract: when we need to respond to a request you made or provide a service you asked for
• Legitimate interests: when we improve, secure, and administer the project
• Consent: when you voluntarily send us information for optional communications
• Legal obligation: when records must be retained or disclosed by law

4. How we share information

We do not sell personal information. We may share information only where reasonably necessary to operate the service or comply with law.

• hosting, email, analytics, and infrastructure providers acting on our instructions
• professional advisers such as legal or accounting providers where needed
• authorities or counterparties where disclosure is required by law or to protect rights and safety
• successors or acquirers if part of the business or project is reorganized, sold, or transferred

5. Retention

• contact and support correspondence is kept for as long as needed to address the request and maintain reasonable business records
• job application materials may be kept for current recruitment needs and a limited follow-up period unless you ask us to delete them sooner
• server and security logs are retained for operational and security purposes for a limited period
• legal, tax, and accounting records may be kept longer where required by law

6. International transfers

Our providers may process data in multiple countries. Where required, we rely on appropriate safeguards for cross-border transfers.

7. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and in some cases to data portability.

To exercise privacy rights or ask a question, contact legal@shock-experts.com.

8. Security

We use reasonable technical and organizational measures to protect personal information, but no internet transmission or storage system is guaranteed to be completely secure.

9. Children

The LLL website and related services are not directed to children, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy as the project evolves. Material changes will be reflected by updating the date at the top of the page.